Hertz Car Hire - Taunton - Taunton Railway Station - Taunton

Hertz Car Hire - Taunton - Taunton Railway Station: Comprehensive Guide

Located at the heart of Somerset, Hertz Car Hire - Taunton - Taunton Railway Station offers a convenient and reliable car rental service for both locals and tourists. This comprehensive guide will provide a detailed overview of the services, location, features, and practical information about this esteemed car hire company.

Main Services

• Car Rental: Hertz offers a wide range of vehicles to suit different needs and budgets, from compact cars to luxury vehicles and even vans for commercial use. Their fleet includes manual and automatic transmission options.
• One-Way Rental: Customers can pick up a rental car at Taunton Railway Station and return it to any other Hertz location in the UK or Europe.
• 24/7 Roadside Assistance: Hertz provides round-the-clock support in case of breakdowns, accidents, or other road-related issues.
• Additional Extras: Renters can also opt for additional extras such as GPS navigation, child seats, and additional drivers.

Location and Access

Hertz Car Hire - Taunton - Taunton Railway Station is situated at Unit 2, Engineers Workshop, Station Approach North, Taunton, Somerset, TA1 1QP, United Kingdom. This strategic location makes it easily accessible for those arriving by train or car.

• By Train: The car hire office is just a short walk from Taunton Railway Station, making it an ideal pick-up point for travelers arriving by rail.
• By Car: The rental office can be reached via the A38, A358, and A380 roads. There is ample parking available nearby.

Featured Characteristics

• Wheelchair Accessibility: The car park and entrance of the Hertz office are wheelchair-accessible, ensuring convenience for all customers.
• Credit and Debit Card Payment: Hertz accepts various payment methods, including major credit and debit cards, as well as NFC mobile payments.
• Loyalty Program: Hertz Gold Plus Rewards members enjoy exclusive benefits such as faster rentals, free additional driver, and discounts on rentals.

Practical Information

• Opening Hours: The Hertz office at Taunton Railway Station operates from 08:00 to 18:00, Monday to Friday, and from 09:00 to 13:00 on Saturdays. It is closed on Sundays and public holidays.
• Contact Information: To get in touch, call 1823240058 or visit their website at hertz.co.uk.

Positive Aspects from Customer Reviews

Hertz Car Hire - Taunton - Taunton Railway Station has garnered a strong reputation among customers, with an average rating of 4.1/5 from 52 reviews on Google My Business. Some positive aspects highlighted in customer reviews include:

• Excellent Service: Many customers praised the exceptional service provided by the staff, with one reviewer noting that "Simon has been wonderful in helping me and my friends out in getting a car."
• Competitive Prices: Several customers highlighted the affordable rental prices offered by Hertz, with one reviewer mentioning "good prices."
• Vehicle Quality: Some customers expressed their satisfaction with the condition and quality of the vehicles they rented, with one reviewer stating that they "absolutely love the car."
• Flexibility: Hertz's flexibility in accommodating customers' needs, such as offering extensions, was also appreciated by several reviewers.

In conclusion, Hertz Car Hire - Taunton - Taunton Railway Station offers a comprehensive range of car rental services, catering to both business and leisure travelers. With its convenient location, wheelchair-accessible facilities, and commitment to customer satisfaction, this Hertz branch is an excellent choice for those seeking reliable and efficient car hire services in Taunton.

❓ Frequently asked questions about Hertz Car Hire - Taunton - Taunton Railway Station

👍 Reviews of Hertz Car Hire - Taunton - Taunton Railway Station

Crispin S.

5/5

What fantastic service – and good prices and I absolutely love the car, they did an extension no problem and the gentleman behind the counter is a superstar and extremely friendly and would not hesitate to recommend!

Joana L.

5/5

Simon has been wonderful in helping me and my friends out in getting a car. Our trip would not have played out well without him! Best Hertz branch because of him 🙌🏼

Yao Z.

5/5

I've had friends say thing about hertz and stories of bad experiences, but as all things one must try! And I wasn't disappointed. I've rented a family size car for a very good price, Simon explained everything of how the rental works from the beginning to the return, I'm very pleased with the service I've received! Will return for future holiday rentals 😁

Ger O.

5/5

Great customer service! It's so lovely to start a holiday with a happy smiley face, they even changed the car model to my preference on the day. They also sorted a major issue I had with Hertz online prior to my arrival. These guys are great, booking in and checking out was seamless!

Alba W.

5/5

Fantastic service and customer care, Simon was brilliant and couldn’t have been more kind and understanding. Convenient location for hire, just walk round the back of the train station, hired two vehicles and both did the job brilliantly. Highly recommend.

Rob

1/5

BEWARE..... at this Franchise location. .. Terrible experience Returned car on time directly to the Hertz Manager (Simon) at Taunton branch, however after we left he delayed entering return details into system until over 1 hour 15 after we left. This then registered as late return incurring extra days rental and our 3 days rental was automatically charged at a very expensive rate (not the rate as previously booked) . Our £123 reservation was then charged at £402 with added dispute over fuel charge. We are very regular Hertz Gold members and have never encountered such poor service at a Hertz location Ensure you get signed documentation for full tank of fuel when you return. In our case they tried to charge £68 when we had returned full of fuel. Our mistake was to trust the Branch Manager...... Never again. The same Manager (Simon) could not have been more unhelpful..... This same manager (Simon) was totally unhelpful and uninterested when we returned in person to query the situation. His only suggestion was to contact Head Office. I would NEVER rent from this location ever again... Head Office did refund when I raised the complaint with them.

Zach D.

5/5

A great experience - Simon, the manager could not have been more helpful, and allowed us to leave a couple of cases in the office for security while we met friends in the town for a couple of hours before the rental started. Excellent, clean low mileage car and easy check in. As far as I could see, Hertz is the only rental company at the station, so very convenient if you are coming by train from London or elsewhere. Highly recommended !

Jon C.

1/5

Absolutely awful experience. Firstly was rushed out of the door as it was 3pm on a Friday and clearly that means customer's can sort themselves out. Secondly the standard of the van = complete rubbish. Wasn't even cleaned (during a pandemic). There was a crack on the windscreen 40cm long, and I couldn't ask anyone about it because they had gone home. Then they charged me £20 for fuel, even though I left them with more than they gave me. Avoid this place at all costs. Horrible experience and they do not deserve your business.